Problem: The Chrome Browser is very slow or freezes up when Bookmarks are selected.
This problem may have been caused by a bug in a Chrome Browser update that replicates the user's bookmarks so many times that they could end up with well over 100000 bookmarks! The large number of bookmarks causes long load times and slows the Chrome Browser down to the point where it will freeze up. Fixing this problem will cause the user to lose all of their bookmarks!
The solution requires deleting the local profile on the computer. If this is a WECDSB school computer, the School Technician will need to be involved as Deepfreeze should be in a "Thawed" state before proceeding.
With Deepfreeze in a "Thawed" state, find the location of the local profile by opening the Chrome Browser and login to the user's Google account. In a new Browser Tab visit the following URL: chrome://version
Look for the Profile Path in the output page; copy the actual Profile Path to the clipboard.
Logout of the user's Google account and close the Chrome Browser.
Open Windows File Explorer or Mac Finder and paste in the Profile Path you previously copied to the clipboard.
Backup one directory level and then delete the entire Profile directory.
Open the Chrome Browser again and login to the user's Google account.
Visit the following URL: https://chrome.google.com/sync
Notice the number of Bookmarks stored in the Cloud, the number is probably very large.
Scroll to the bottom of the page and click on the Reset Sync button.
That should get rid of all Bookmarks and make Chrome response much quicker.
You will most likely need to log the user back into the Chrome Browser and in settings force the browser to once again sync.
Switch on Learning (description)
At the Windsor-Essex Catholic District School Board, we are Switching on Learning by integrating Google’s powerful ecosystem into every classroom. This blog is a dedicated space for sharing the ideas, methodologies, and digital tools that transform the modern educational experience.
Our Digital Toolkit
We empower educators and students by leveraging a robust, collaborative environment:
Google Workspace for Education: Driving seamless collaboration through Docs, Drive, and Classroom.
The Power of AI: Utilizing Gemini and integrated AI features to personalize learning and spark creativity.
Data-Driven Assessment: Using MarkBook to track student growth with precision and transparency.
The Process of Learning: Leveraging Revision History to emphasize growth, iteration, and the visible journey of a student's work.
From interactive Chrome tools to digital storytelling, we aren't just using tech—we’re using it to bridge gaps, foster global collaboration, and future-proof our students' skills.
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